Excellent article for CIOs as well as anyone involved in the IT industry
Agile methodology
Companies are increasingly using Agile practices to improve software project outcomes. Learn more about Agile here, from Scrum to Extreme Programming and more.
Access "Agile practices and their role in software development."
Change management
The CIO's role in organizational and IT change management is to ensure service availability and business support. Learn more about IT's role in change management.
Access "IT and organizational change management."
ITIL
The ITIL framework is a globally accepted standard for improving IT service quality. This FAQ reviews the ITIL definition, training options and costs and ITIL-compatible tools.
Access "Understanding the ITIL framework."
Lean methodology
Lean thinking is the process of incorporating Lean principles into an enterprise. This FAQ shows how Lean thinking works and how IT is benefiting from this improvement methodology.
Access "Lean thinking for IT."
Six Sigma methodology
The Six Sigma methodology has helped companies improve customer service and eliminate errors for years. Learn how IT can reap the benefits of this service-driven methodology.
Access "How does the Six Sigma methodology benefit IT?"
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