Avoid misunderstandings at work

  1: Do we have an agreement?
  2: Whose time zone?
  3: Daylight Saving Time or not?
  4: Did you receive my request?
  5: Are you listening to me?
  6: Draft or final version?
  7: Message or messenger?
  8: Tongue-in-cheek or for real?
  9: Literal translations
10: E-mail for information or e-mail to request action?
11: Reference names or reference letters?

More info and details at: http://blogs.techrepublic.com.com/10things/?p=492