Two ways people cause problems in their organizations

According to one of the recent article on TR, most problems and delays in organizations result from two things:

1. Not incompetence, but competence coupled with the fear of being wrong.
2. The inability to go from the words “I’ll take care of that” to actually, well, taking care of that.

Interesting, no?

http://ct.techrepublic.com.com/pt?t=39742573-88c0c61c67aa5db4b375258eb5cd4e6a-bf&s=5&fs=0