Management

In the run-up to the new year, we’re sharing some of our favorite tips from 2024. Regardless of your job, rank, or industry, written communication is a skill that can set you apart from your peers. Here’s a three-step framework to help you level up as a writer—whether you’re writing an email, a formal document, […]

In the run-up to the new year, we’re sharing some of our favorite tips from 2024. Aspiring leaders have long been told they need “executive presence” to be considered for senior roles. Traditionally this has boiled down to three attributes: gravitas, strong communication skills, and the “right” appearance. But what does that look like today? […]

In the run-up to the new year, we’re sharing some of our favorite tips from 2024. A great presentation depends on more than the high-quality information you’re sharing. Here are some essential principles to help you create a memorable slide deck. Choose the right fonts. Use sans serif fonts like Helvetica or Arial for a […]

In the run-up to the new year, we’re sharing some of our favorite tips from 2024. Leadership isn’t a quality you either innately possess or lack; it’s the sum of eight skills you can develop over time. Here are the characteristics that will help you become recognized as a leader. Authenticity. Work to build self-awareness […]

Leaders who listen well create company cultures where people feel heard, valued, and engaged. Here are three ways to practice listening more effectively—and to deepen your understanding of your team members. Listen until the end. Whether due to social anxiety or a desire to connect, people often begin planning what to say while the other […]

While most leaders know they need to champion learning, they often assume that there’s a single right way to do it that will serve all of their company’s needs. But that’s simply not the case. There are, in fact, three distinct ways to lead learning in your organization—as a custodian, a challenger, or a connector—all […]

Experimentation is critical to innovation, and scaling experimentation is essential to staying competitive. As a leader, how can you empower everyone to run more experiments? Here’s a road map to encourage more experimentation in your organization. Democratize testing. Equip all teams—including product, marketing, engineering, and operations—with tools to independently test and analyze ideas. Use a […]

Hope isn’t just a feel-good emotion; it’s a powerful leadership tool for driving success. Unlike passive optimism, hope combines willpower—the drive to get the outcome you’re hoping for—and waypower—charting a clear path to follow—making it a strategic force in workplaces that want to thrive. Here’s how to cultivate hope and turn it into a competitive […]

Using gen AI for writing can boost productivity and quality. But if you’re not careful, you risk losing your unique voice or falling into ethical gray areas. To strike the right balance, follow these steps. Check your organization’s AI policy for guidance on tools and privacy. To build trust, always disclose when you use AI—for […]

Sustainability strategy is often plagued by a lack of focus. Companies try to do too much, spreading efforts thin and risking ineffectiveness and accusations of greenwashing. To tackle sustainability with precision and see impact, look at it through four distinct lenses. Lens 1: Business value. Identify sustainability efforts that directly improve your bottom line. Think […]

Leaders are often excessively busy, but good leadership isn’t about doing everything all at once—it’s about allocating your time optimally. Here’s a four-step process to lighten your load and make a bigger impact. Eliminate some tasks. Start by shedding responsibilities that others can do just as well as you can (or better). Challenge the assumption […]

Product management is a dynamic role that blends leadership, strategy, and execution. It’s about guiding a product from concept to completion while balancing user needs, business goals, and technical realities. If this sounds like a role you’d like to try, here are the key skills you’ll need to succeed. Communication. Align teams, share updates, and […]

When team members sidestep established processes and the chain of command, it’s more than an inconvenience—it can erode trust, disrupt communication, and harm your credibility as a leader. When employees go around you, address the root causes of their bypassing behavior while fostering a culture of collaboration. Here’s how. Clarify roles and processes. Adopt tools […]

Handling multiple bosses can feel overwhelming—especially when they don’t communicate well with each other. But this tricky dual-reporting situation is also an opportunity to sharpen skills like communication and prioritization. Here’s how to navigate the challenges and get everyone on the same page. Spot the sneaky signs of disconnection. Notice subtle misalignments, like conflicting updates […]

High standards are a mark of great leadership. But when they become rigid, they can derail progress, strain relationships, and even jeopardize your career. If you’re noticing burnout, missed deadlines, or tension on your team and suspect it could be because of your high standards, it’s time to reassess your approach. Pause and reflect. Dedicate […]

Thinking about leaving your job? It may seem counterintuitive, but your boss might be an unexpected ally. If you have a trusting relationship and approach the conversation carefully, it could lead to new opportunities. Here’s how to start. Understand your motivations. What are you hoping to achieve? A promotion? New responsibilities? You don’t have to […]

Speaking on a stage can feel daunting—the elevated platform, unfamiliar setting, and all eyes on you can make your mind go blank. If you’re a nervous public speaker, don’t overlook the power of good notes. They can make a big difference in your delivery, especially if it’s your first time on a stage. Before you […]

Stepping into the job interviewer’s seat for the first time? Don’t stress—conducting great interviews is a skill you can refine quickly with preparation and practice. Here’s a six-step roadmap to get you started. Understand the context. Familiarize yourself with the role’s key responsibilities and required skills. Review the candidate’s resume to identify areas you’d like […]

AI isn’t just coming, it’s already here, reshaping industries and roles and how we define productivity. As a leader, you have the power to prepare your team for this transformative era by focusing on one critical asset: your people. Here’s how. Augment, don’t replace. Empower employees to offload repetitive tasks to AI, freeing time for […]

It’s tempting to think a career overhaul is the solution to feeling stuck at work. But before you make the leap, pause. A radical change is a significant investment of time and energy—and often, it’s not even necessary. Here’s how to figure out your next step. Understand your context. Life’s upheavals, like personal challenges and […]