Management

The more expertise you gain over the course of your career, the easier it is to fall into routine. Mastery can end up quietly limiting your flexibility, creativity, and curiosity. To stay mentally agile, you need to regularly escape your comfort zone. Here’s how to apply strategic amateurism—the practice of intentionally becoming a beginner again.   […]

Company culture isn’t built through values posters or wellbeing perks. It’s shaped by what senior leaders do—especially when it’s hard. If you want culture to stick, shift your focus from messaging to behavior.  Start with how your leadership team actually operates. Don’t roll out new values until your leadership habits reflect them. Ask: Where are […]

Today’s business problems are more complex than ever, and innovating solutions to those problems without considering systemic impact can backfire. To avoid unintended harm to people and the environment, it’s critical to apply a simplified systems-thinking approach to help you identify patterns, connect stakeholders, and guide change. Here’s how.   Identify your North Star. Don’t just […]

In a world where technical skills age quickly, it’s foundational strengths—like problem-solving, collaboration, and adaptability—that set high performers apart. If you’re hiring, leading, or developing talent, here’s how to focus your efforts where they’ll matter most.  Hire beyond what’s on the résumé. Don’t just screen for niche expertise. Ask candidates how they approach uncertainty, learn […]

When big strategic changes are announced from the top, they often feel abstract or irrelevant to the people doing the day-to-day work. As a leader, your job is to translate strategy into meaning and action. Here’s how.  Gauge your team’s mindset. Don’t assume everyone shares your enthusiasm. Consider what motivates them and what they might […]

If you treat emotions like distractions, you’re missing out on one of your most powerful leadership tools. Emotional intelligence isn’t about being touchy-feely—it’s about using emotional data to lead with clarity, resilience, and trust. Here’s how to make that shift.  Notice what emotions are telling you. Start by paying attention to physical cues, energy shifts, […]

Fake news often spreads faster than the truth—and it can damage an organization’s reputation hard. But fact-checking alone won’t stop it. Use this three-part framework to protect your brand.  Monitor for social resonance, not just mentions. Don’t just track fake news—analyze who’s amplifying it and who’s most influenced. Use social-listening tools, train employees to flag […]

Without clear norms, communication can become a productivity killer. Messages get ignored, decisions are delayed, and burnout rises. If you want to build a high-performing team, you need to establish shared rules for how, when, and where information flows. Here’s how.  Clarify responsiveness expectations. Teams often misread urgency. Some reply instantly to casual emails; others […]

“Bring your whole self to work” may sound empowering, but in senior leadership, it can do more harm than good. Transparency is valuable—but only when it’s strategic. As a leader, your job isn’t to share everything; it’s to project clarity, earn trust, and foster stability. Here’s how to stay authentic without oversharing.  Curate, don’t conceal. […]

Yesterday we outlined three types of everyday courage, and how to develop them. Here are three more types of courage you can practice daily—especially when the stakes are high.   Intellectual courage: Question your own thinking. Model rethinking by saying, “Here’s my logic—what might I be missing?” Invite critique to normalize learning and adaptation. Don’t tie […]

Courage isn’t just for crisis moments—it’s a leadership skill you can build through consistent, values-aligned action. Start by focusing on these three types of everyday courage.  Moral courage: Act on your values. You can’t protect what you haven’t named. Identify your core values, define what they look like in practice, and communicate them clearly. Prepare […]

As you step into senior leadership, your communication style must evolve. What used to feel like transparency—casual updates, unfiltered thoughts, or constant idea sharing—can now create confusion, anxiety, or misalignment. At this level, your words carry greater weight, and your silence does too.  Recognize that less is often more. Offhand comments can shift strategy or […]

When the data runs out—or becomes overwhelming—your next move often depends on something harder to quantify: intuition. It’s not guesswork. It’s a skill built from experience, reflection, and pattern recognition. If you want to trust your gut more confidently as a leader, you need to train it.  Start with the “calm test.” Before acting on […]

If your team feels disconnected, a well-designed offsite can realign and reenergize them—but only if you go beyond logistics. Ask yourself these five questions to inform your planning and make the time count.  How do I want my team to feel? Design the day with emotional outcomes in mind. Whether it’s feeling valued, connected, or […]

As your visibility grows, so do the networking requests. Some are reasonable; others cross the line. While a strong network is built on mutual support, it shouldn’t leave you feeling depleted. Watch out for these red flags of needy networkers to protect your energy.   There’s always an ask. Look out for people who only reach […]

Most teams plan carefully for a project’s launch—but few bring that same discipline to its closure. Without a clear exit strategy, projects drag on, drain resources, and leave teams in limbo. Strategic leaders treat sunsetting as part of the value-creation cycle. Use this framework to do it the right way.  Retire with purpose. Close the […]

If your AI efforts aren’t paying off, it’s likely not a tech problem. The biggest barriers to success are often people and processes. To unlock real value from AI, your organization must build what experts call “change resilience”—the ability to adapt quickly and continuously as the technology evolves. Here’s how. Learn through hands-on experiments. Encourage […]

When uncertainty strikes, the default reaction is often to retreat. But courageous leaders don’t wait for clarity—they create it. Courage is not about being fearless; it’s about acting in service of a purpose, even when fear is present. And it’s a skill that can be developed. Here’s how. Reframe fear through story. Courage starts with […]

Want high-performing teams that collaborate, communicate, and stay engaged? Treat kindness as a core management responsibility—not a personal trait or optional extra. Here’s how to operationalize kindness on your team. Set clear expectations. Make kindness measurable by turning it into clear, behavioral standards. Define what respectful, inclusive, and supportive interactions look like. Use onboarding, performance […]

You probably know you should delegate more. The real challenge is figuring out what to delegate. Start with this four-step process. Track your time without judgment. Use a simple spreadsheet divided into 15- or 30-minute blocks. For two weeks, record everything: emails, meetings, reports, conversations. Update the log a few times a day to avoid […]